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Add Email Routines to Indent Management Survey for ServiceDesk 7.5 SP1

Out of the box, ServiceDesk did not provide me the ability to create a link with the email rulesets that took the end-user directly to the IM survey task.  I decided that it was best to go back to the...

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Filter for "Devices that registered today"

I needed a filter that listed only devices that registered today, and cooked up the attached filter (based largely on the "Agents installed in the last N days" report.  This filter can easily be...

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SQLtoVBS.VBS -An incy script to convert a T-SQL to VBScript string

Today's download is one I use a lot. It's a script which converts a text file containing raw T-SQL to a format more readily consumed by programming code. I do a lot of task automation that embeds...

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Patch Clean-up - Remove Unused Packages

Some patches which come from patch management are updated on a regular bases. For example MSRT-001. MSRT-001 can be updated every month. A revised EXE is in that case downloaded and placed in the same...

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{CWoC} PatchAutomation and ZeroDayPatch builds for 7.6

As the 7.6 release is nearing I tought I would update the Patch Automation toolkit, just to make sure the features would be available to users as soon as the release hits SolutionSam.com.So today I am...

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{CWoC} PatchExclusion: a companion tool to ZeroDayPatch and PatchAutomation

PatchExclusion is a companion tool for ZeroDayPatch and PatchAutomation.It is designed to help Altiris Administrator verify the content of the exclusion table, to add, remove entries or to clear the...

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Windows Update VBScript (v1.2)

IntroductionA few years ago, I posted to Symantec Connect our vbscript which triggers an audited Windows Update at the close of our computer build...

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{CWoC} TestPackageInfo - a tool to view package server and package codebases

Table of contentIntroductionCommand line helpSamplesConclusionReferencesIntroductionIn order for a computer to download a package it needs to connect to the SMP GetPackageInfo.aspx interface, and to...

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Performance Improvements For Workflow and Servicedesk

Recently, it was discovered that Workflow (and by association Servicedesk) has a SQL view that, in its original form, when accessed, takes unnecessary  time to complete.  The view in question is the...

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Adding a localised Asset PrintView to your SMP console

Table of contentIntroductionPresenting the AssetPrintView pageInstalling the filesCreating the right click actionUsing the right click actionConclusionReferencesIntroductionAsset Management Solution...

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